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SengoMaroc

Dishwasher repair

Diagnosis and repair of dishwasher faults.

We handle leaks, drainage issues, dishes that come out unclean, and electronic boards. We can also advise on a suitable replacement if needed.

Suitable for
HouseholdsShops
Dishwasher repair by the Sengo team
Dishwasher repair
Same-day quote
2-year service warranty
From 200 MAD
Emergencies 7 days a week
Authorized on all brands — manufacturer warranty preservedQualified & certified technicians

Why it matters

A broken dishwasher forces you back to hand-washing (wasted time, more water) or to running a faulty unit that uses triple the water and electricity while leaving debris that contaminates the dishes. Early intervention on the pump or filters is under 400 MAD; leaving it burns out the heating element or control board.

Equipment and systems we service

We work on every format commonly installed in Morocco.

  • 60 cm freestanding dishwasher

    Standard family format, 12-14 place-setting capacity, the most common in Moroccan kitchens.

  • 45 cm slim dishwasher

    Suited to small kitchens and studios, 9-10 place settings, similar faults but tighter dismantling.

  • Built-in dishwasher

    Integrated in kitchen cabinetry with a matching front panel — careful door and hinge dismantling required.

  • Commercial dishwasher

    For restaurants and cafés, short cycle (2-3 minutes) with high water pressure — water softener essential against limescale.

  • Dishwasher with built-in water softener

    Fitted with a regenerating salt tank — near-essential in hard-water cities (Marrakech, Ouarzazate, Fès).

Our intervention process

A simple, transparent flow — from first message to a fully working unit.

  1. 1
    Error code diagnosis

    Read the error code from the display or LED sequence, then test the sensors (level, temperature, spray turbine).

  2. 2
    Hydraulic circuit check

    Filters, drain pump, spray arms, inlet valve and hoses are all checked — 80% of faults originate here.

  3. 3
    Descaling and deep clean

    Descale the heating element and spray arms, clean the salt regenerator, and verify the water-hardness setting.

  4. 4
    Replace worn parts

    Most-replaced parts: drain pump, heating element, inlet solenoid, seals, and control board in more advanced cases.

  5. 5
    Full test cycle

    After the repair we run a full empty cycle to validate heating, washing, rinsing and draining before handing back.

Signs you need this service

If you notice any of these symptoms, get in touch fast — waiting typically makes the repair more expensive.

  • Dishes come out unclean despite a full cycle
  • Machine won't start or stops mid-cycle
  • Water leaking under the unit
  • Water not drained at end of cycle
  • Dishes come out wet (drying not working)
  • Persistent bad odours despite cleaning
  • Flashing lights or error code on the display
  • White limescale deposit on dishes

Supported brands

Frequently asked questions about this service

Any other question? Send us a message on WhatsApp.

Why does my dishwasher leave dishes unclean?
Common causes: bottom-basket filters clogged, spray arms fouled with limescale or food debris, or low regenerating salt. A cleaning may fix it — otherwise call us before the pump gives up.
Do I really need to add dishwasher salt?
Yes — mandatory in Morocco because the water is hard. The salt activates the built-in softener and protects the heating element. Without it, the element burns out in under 2 years.
My dishwasher won't drain — what to do?
First: cut the power, hand-drain the water, then remove and clean the bottom filter. If the problem persists, the drain pump is clogged or dead — we replace it in the same visit.
Do you fix all brands?
Yes — Bosch, Siemens, Samsung, Whirlpool, LG, Beko, Brandt and more. We're authorized on the major brands and our intervention preserves the manufacturer warranty.
How much does replacing the drain pump cost?
Between 400 and 700 MAD including part, labour and warranty, depending on the brand. Usually fixed same-visit if the part is in stock.
How do I extend my dishwasher's lifespan?
4 habits: clean the bottom filter every 2 weeks, keep the salt tank topped up, run a 70°C cycle with a dedicated cleaner every 2 months, and remove big food scraps before loading. A well-cared-for unit lasts 12-15 years instead of 6.
Should I repair or replace?
Rule of thumb: if repair costs less than 40% of a new unit and the machine is under 8 years old, repairing wins. Older with stacked faults, we honestly recommend replacement.
Fast response

Have a technical issue? Let's talk now.

A technician can respond immediately on WhatsApp.

Sengo Maroc

Professional refrigeration, air-conditioning and appliance services across Morocco

Ouarzazate, MoroccoMonday to Saturday — 08:00 to 20:00Fast response 7 days a week for emergencies
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